Better Building, Better Service
Library responds to its community's needs with greater accessibility, service enhancements and a more positive Library experience.
"This Library just keeps getting better."
- Library patron, June, 2012
The Iowa City Public Library is always striving to better serve our patrons, and is currently close to completing Phase I of a two-year renovation project that will make the library easier to use.
This fall, changes were made in the layout and some furnishings and equipment were updated.
This fall the Library:
- Moved the magazine collection downstairs to the atrium reading room. New shelving and a subject-oriented arrangement make it easier to browse.
- Moved Young Adult Fiction collection upstairs where it will be near a new teen space to be completed in the fall of 2013.
- Provided additional self-check stations and DVD unlockers.
- Provided more seating around the adult area on the first floor.
- Made it easier for patrons to get the information they need by combining the two current service desks into one HELP desk on the first floor where people can go for help with cards, assistance with the collections, to book a meeting room, or to check out materials.
- Created more space for display and promotion of Library materials.
- Re-carpeted the main traffic areas.
This fall the Library will:
- Reorganize the main entry to make it easier for people to understand where to find what they need. This includes providing an interactive building directory.
- Add an electronic bulletin board in the meeting room area that posts daily and weekly meeting room schedules.
This year look for:
- Improved phone service, including less recorded messages. A staff person who can answer most questions without transferring the call will be the first person you speak to when you call during hours the Library is open. Call 319-356-5200.
- Friendlier checkout rules and limits, including raising the fine threshold that will stop a person from using their library card.
- More emphasis on providing technical support for the public. We will add remote Tech Zones scheduled at a variety of times and locations as well as more trained staff in the main Library. Drop-in Tech Help will continue along with ongoing classes.
- More options for people who place materials on hold, including more than five holds at one time, and the ability to place holds for "on shelf" materials and pick those items up when you arrive at the Library. To place a hold for "on shelf" items, call 319-356-5200 or access your account.
- Faster video game checkouts with new security that allows the collection to be put on open shelves.
- More information for our patrons through targeted electronic news, new website features, and promotion at community events.
- e-Readers for checkout. (coming winter 2012-2013)
- Diverse electronic collections with the addition of more than 100 magazine titles and an electronic collection that is even easier to use. To try our new digital magazines, visit http://icpl.org/zinio
Coming in Fall 2013:
The Library's second phase of renovations will include:
- Creating a new technology center in the Children's Room.
- Relocating the Children's Services Desk and reducing its size to increase staff accessibility to users and collections.
- Re-carpeting worn areas in the Children's Room.
- Rearranging picture book shelving to provide more space for adults and strollers outside the Storytime Room.
- Moving the Reference Desk so staff can provide more assistance to computer and database users.
- Creating more display space.
- An additional self-check station on the second floor.
ICPL moved its magazine collection downstairs to the atrium reading room, creating a grand magazine reading room. New shelving and a subject-oriented arrangement makes it easier to browse. New tables wired for electricity will feature e-Readers for patrons to browse online resources and digital magazines in this updated space.
The main entry will be reorganized to make it easier for people to understand where to find what they need. This will include an interactive building directory at the main entrance.
The Library has made it easier for patrons to get the information they need by combining the two current service desks into one HELP Desk on the first floor where people can go for help with cards, assistance with the collections, to book a meeting room, or to check out materials.
The Library has created more space for displays and promotion of Library materials on the first floor.
The former Teen Area on the first floor is now a Movie and TV DVD Nook. (Above) The Young Adult Fiction collection has moved upstairs where it will be near a new Teen Space to be completed in the fall of 2013. (Below)
The interior building renovations project is funded through City tax dollars ($100,000 each in Fiscal Year 2013 and Fiscal Year 2014) and gifts will pay for an additional $240,000 in improvements.
The Iowa City Public Library Friends Foundation is accepting contributions. To support the Library's "Better Building, Better Service" project, visit http://icpl.org/support/donate/ or call 356-5249.