COVID-19 Resources

Last updated May 4, 2020.

The Iowa City Public Library is collecting information about resources being offered during the coronavirus public health emergency. This guide contains information about the following: coronavirus and its associated COVID-19 disease; changes to library services; changes to governmental services, financial resources for businesses and nonprofits; relief for individuals; food assistance, groceries, and delivery services.

We are happy to answer additional questions. Contact us through our Ask Us page.

Library Services

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How long will the Library and Bookmobile be closed?

At this point we are closed until further notice. We are continually monitoring COVID-19 health guidelines and will announce a date when we have assurance we can safely return to the building.

Can I sign up for a library card while you’re closed, so I can use the digital library?

Yes! We can create library cards remotely for people living in Iowa City, Hills, University Heights, Lone Tree, or rural Johnson County. Get started by filling out the form at icpl.org/register and contact us at icpl.org/ask after completion.

I forgot my PIN/password. Can I reset it?

Yes, you can reset it yourself at alec.icpl.org/pinreset. You will receive an email with a link to create a new PIN/password. For questions, chat or email us through icpl.org/ask.

Should I return my checkouts?

We encourage everyone to keep their checkouts at home until the Library reopens. Currently the return location attached to the building is open, but nothing will be checked in while we’re closed. The remote book drops on 1st Ave and Mormon Trek are locked.

Can I renew my checkouts?

All due dates will be automatically extended to three weeks after any future reopen date.

Can I place a hold on available library items?

We have turned off this feature since staff are not in the building to pull these items for future pickup. 

Will I miss picking up my holds?

All currently available holds will have a pick-up date of one week after we reopen.

Can I still contact the Library with my questions?

Library staff are answering phone, email, and chat questions from 10:00 am to 6:00 pm Monday through Friday. Please call 319-356-5200 or reach us through icpl.org/ask for help!

Why aren’t you offering curbside pickup?

For now our focus is keeping staff safe by working remotely and our patrons safe by limiting potential exposure. We will be sure to make an announcement when any new service is unveiled and look forward to seeing you all again at the library! You can read our Director's update for more information behind the decision.

Can I request a new interlibrary loan while you’re closed?

Interlibrary loan service is suspended until the Library reopens.

Can I renew or return my interlibrary loan that’s due?

Due dates for interlibrary loan materials have been extended. Please keep those materials until the Library reopens.

COVID-19

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Multilingual Hotline

Interpreters in high-demand languages are available 8:30 am-5:00 pm with a 24-hour voicemail at 1-877-558-2609. This hotline was made possible to help expand language access to Iowans with limited English ability.

This endeavor is a partnership among the Refugee Alliance of Central Iowa (RACI), Lutheran Services in Iowa Refugee and Immigrant Services, 2-1-1, Polk County Health Department, and the Iowa Department of Public Health with funding from the Disaster Recovery Fund.

Where can I find trustworthy information on COVID-19?

The CDC website and the WHO website.

What are the latest updates?

The State of Iowa has launched its own informational website on COVID-19 in Iowa.

The City of Iowa City is maintaining COVID-19 information on its own website, as well as a list of City building closures. KCRG has published a list of cancellations, closures, and altered schedules. For questions regarding local response, contact Sam Jarvis, Community Health Manager for Johnson County Public Health, at 319-688-5884 or email sjarvis@co.johnson.ia.us.

The University of Iowa will publish updates on their Campus Coronavirus Updates website.

For specific geographic locations mapping COVID-19, visit the New York Times' U.S. Coronavirus MapJohn Hopkins University's Center for Systems Science and Engineering is hosting a map of confirmed cases, along with total recovered and death counts. It's important to note that this map is only publishing data points at the state level.

The Centers for Disease Control and Prevention (CDC) provides a Coronavirus Disease 2019 (COVID-19) Cases & Latest Updates on their website. The CDC is a division of the U.S. Department of Health & Human Services.

The World Health Organization (WHO) has a dedicated Coronavirus disease (COVID-19) Pandemic web page, which offers rolling updates about coronavirus on their Events as they happen section. Note that this is the World Health Organization, emphasis on “world,” and that information on this page might not describe what is happening in Iowa.

Do I have COVID-19?

Think you have symptoms? Call 2-1-1. It’s like 911 but for general health and mental health questions. United Way partners with other organizations to provide this help to people in Iowa and Nebraska. Their website is 211iowa.org.

Many people wonder if the symptoms they are feeling might just be from allergies or the common cold. Atrium Health has a symptom checker chart that describes the symptoms of each ailment. 

If you are curious about how clinicians need to approach patients with confirmed COVID-19, the CDC shares Interim Clinical Guidance for Management of Patients with Confirmed Coronavirus. Scroll down to the “Clinical Management and Treatment” section. That section describes what might happen if a patient has a confirmed case.

The University of Iowa Hospitals & Clinics has gathered information on its website about how the hospital is treating potential COVID-19 cases, and what to do if you are experiencing symptoms. 

If you are experiencing symptoms and would like to speak to someone, the phone line to call is 319-384-9010. Current UIHC patients can also schedule a telemedicine appointment through MyChart. If you just want general information about the virus, call 319-384-8819.

Per the U.S. Department of Veteran Affairs website, veterans with symptoms such as fever, cough, or shortness of breath should immediately contact their local VA facility. VA urges Veterans to contact VA before visiting – you can find contact information for your closest VA facility. Alternatively, Veterans can sign into My HealtheVet to send secure messages to their VA providers or use telehealth options to explain their condition and receive a prompt diagnosis.

Iowa Medicaid users also have extra assistance. Effective March 13, 2020, DHS is waiving all co-pays, premiums, and contributions for Iowa Health and Wellness Plan (IHAWP), Medicaid for Employed People with Disabilities (MEPD), Healthy and Well Kids in Iowa (Hawki), and Dental Wellness Plan (DWP) members until the emergency declaration is lifted. For more information, visit the Iowa DHS website

The Iowa Department of Public Health has issued Instructions for Self-Isolation for Iowans Returning from Countries Affected by COVID-19.

Even if you haven't personally been infected by coronavirus, health officials advise protecting yourself and your family against infection. The CDC's Get Your Household Ready for Coronavirus Disease 2019 provides interim guidance on how to create a household plan of action. 

General Information

The WHO provides a great Q&A on coronavirus that addresses the most common concerns. Travelers might want to consult the CDC’s Travelers FAQ and scroll down for the section on “Search COVID-19 risk assessment by country.” 

For people (and librarians!) who really want to dive deep into the information sea, visit the Disaster Information Management Research Center’s Disaster Lit (trademark) database. The National Library of Medicine manages this research center. They have their own webpage for information on Coronavirus Disease 2019. The even-more-curious can explore the GenBank sequence data page, hosted by the National Center for Biotechnical Information (NCBI), which tracks some samples of virus sequences.

Coronavirus Fact or Fiction?

The WHO provides advice for the public, including several Myth Busters like “taking a hot bath does not prevent the new coronavirus disease.” The WHO also has launched a chatbot through the Viber app for people to get factual information about the coronavirus. 

NewsGuard’s Coronavirus Misinformation Tracking Center has published a list of websites that are spreading Fake News about the virus. If you find yourself reading news that is too unbelievable to be true, look at the website’s URL and check it against NewsGuard’s list.

Governmental Services

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Are the buses running?

Yes. Buses operated by the City of Iowa City and the City of Coralville are offering rides without fees. Iowa City Transit has modified its bus schedules in response to social distancing efforts. Your normal service route might be experiencing schedule changes. Use Google Maps for trip planning.

Riders must enter all buses using the rear door. Riders with mobility issues may continue to use the front door. The City asks transit users to wear cloth masks while on buses

The Downtown Free Shuttle, the AM & PM Eastside Loop is not currently operating.

CAMBUS service continues. See CAMBUS Service Alerts page for changes. Riders must enter all buses using the rear door. Use the Transit app for departure predictions.

Can I renew my Drivers License?

Due to the public health emergency, Drivers Licence stations are not offering full services. Per the Iowa DOT website: If your driver’s license or vehicle registration is expired Jan. 16, 2020 or later you do not need to renew at this time. Wait until the declared disaster has ended to renew your license or vehicle registration. Your license will be valid for both driving and flying purposes. 

Essential services are being offered by appointment only. Appointments can be made online to schedule non-essential services after May 1.

Is City Hall open?

No. People needing assistance can call 319-356-5000. The City has also provided more information on services that City departments continue to aid people with, as well as a web page detailing the impacts on City and County services.  

City Council meetings are being held online and will be broadcast on cable Channel 4. For Information on how to listen to the Council meetings over the phone, call 356-5048.

Is the Johnson County Administration building open?

All Johnson County buildings are closed to the public. If you need a service normally provided by staff in one of their buildings, visit their Doing Business With the County Online During Covid-19 page. That page lists the different Johnson County departments as well as phone numbers and link for common requests. Operations have been adapted to prioritize contactless services. Department changes cover the Johnson County Public Health, Mental Health/Disability Services, Social Services, Sherriff's Office, and Attorney's Office, among others.

Where do I go to vote?

Your home! The Secretary of State is mailing all Iowa voters a request for a mail-in ballot for the June 2 Primary Election. Johnson County residents can request a mail-in ballot from the Auditor's website if they want to make request a ballot before receiving their form from the State.

Visit the Johnson County Auditor's website for information on the Primary Election on June 2, 2020. The Iowa Secretary of State has additional voting information on its Iowa Voter Ready website.

After July 6, the Johnson County Auditor can accept vote-by-mail requests for the General Election on November 3, 2020. 

Businesses & Nonprofits

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Support for Businesses

CARES Act

Congressman Loebsack’s office has created a straightforward guide to how the CARES Act can support business owners, which includes FAQs on Payment Protection Program loans, the Small Business Debt Relief program, Economic Injury Disaster Loans & Emergency Economic Injury Grants, and Counseling & Training.

U.S. Small Business Association (SBA) Loans

From their website: “The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).” For more information and to apply online, visit the SBA’s Coronavirus (COVID-19) Disaster Assistance page. 

The CARES Act has expanded the SBA’s loan program options, in addition to an option for debt relief. Visit the Coronavirus Relief Options page. 

Funding for Nonprofits

State of Iowa

The Iowa Department of Public Affairs offers a list of arts and culture grants that nonprofits can apply for. These are in addition to the Iowa Arts & Culture Emergency Relief Fund that both organizations and individuals can apply for. Types of grants they give out include an art project grant, cultural heritage project grant, film and digital media productions (Greenlight) grant, and a capacity building grant, among others. To receive news from the Iowa Department of Cultural Affairs, sign up for its newsletter. 

Federal Relief

The CARES Act is funding grants through the National Endowment of the Arts. Search for grant information on Grants.gov. The grant ID is 2020NEA01CARES60 and applications are due April 22. 

Foundation Directory Online

Even though we are not open, ICPL librarians working from home have access to the Foundation Directory Online. Nonprofits searching for grants can email us from the Ask Us page and we can search through that directory on their behalf.

Community Foundation of Johnson County

From its website: The Community Foundation of Johnson County Emergency Response Fund will provide flexible resources to nonprofit organizations in Johnson County working with communities who are disproportionately impacted by coronavirus and the economic consequences of this outbreak. Find the online application for this grant on the CFJC website

Delta Dental Grants

From its website: Delta Dental of Iowa Foundation has committed $500,000 for a COVID-19 Nonprofit Emergency Operating Relief Fund. Through this fund the Foundation is offering operating grants of up to $10,000 to Iowa nonprofit organizations focused on providing health and wellness services during this crisis, or addressing food insecurity needs. The Foundation will begin accepting grant requests starting March 23rd until the funds are all allocated. More information can be found on the Coronavirus (COVID-19) Nonprofit Emergency Operating Relief Grants webpage. 

Individuals

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Temp Jobs

The Iowa Workforce Development is collecting a list of businesses and agencies that have temporary job opportunities. This list is updated daily. 

CARES Act

The Internal Revenue Services is the department managing the Economic Impact Payments people will be receiving through the CARES Act. The House Committee on Ways and Means has put together an additional FAQ on the rebates people might receive from the IRS. To check the status of your payment, visit Get My Payment.

The Iowa House Democratic Research Staff has created a daily updated Google Doc on how the CARES Act benefits Iowans. 

Expanded Unemployment Assistance

The CARES Act expands unemployment assistance with a $600 weekly boost (for up to 4 months).

Federal Pandemic Unemployment Assistance

Pandemic Unemployment Assistance is a federal benefit available to workers who are unable to work as a result of the COVID-19 pandemic and do not qualify for state unemployment insurance benefits.  The types of employment that PUA covers is listed below: 

  • Self-employed workers
  • Independent contractors
  • Non-profit employees 
  • Gig economy workers
  • Part-time workers who do not have enough work history to be eligible for an Iowa claim 

Iowa Workforce Development

Governor Reynolds announced assistance for Iowans who are facing Coronavirus-related work losses, whether they are out of work or are caring for a sick loved one. Information can be found on the Iowa Workforce Development website. They have also developed a brief rundown of eligibility as well as a more thorough FAQ for common questions.

Here is the key information that was announced on Tuesday, March 17:

Unemployment Insurance claims

The following information comes from the from the IWD website. If you are laid off due to COVID-19 or have to stay home to self-isolate, care for family members or due to illness related to COVID-19, you can receive unemployment benefits, provided you meet all other eligibility requirements. Work search requirements will be waived. Those requirements essentially include working for wages from an employer who claims you as an employee in six of the last eighteen months and have earned at least $2,500 in the same time period. More specific explanation of benefit eligibility can be found on the website for the 2019 Unemployment Insurance Claimant Handbook

  • Claimants can expect to receive payment within 7-10 days after the date the claim is filed.
  • Claims that are filed and identified as a direct or indirect result of COVID-19, will not be charged to employers. Fact-finding interviews for these claims will be waived and not be held although employers will be notified of claims received.
  • IWD will process unemployment insurance payments to ensure payment will continue to be paid in a timely manner.

Iowa Workforce Development is hosting webinars to address the State’s relief efforts. There are two webinars, one for information for employers and one for unemployment insurance claims. Those webinars will be posted online on the IWD COVID-19 Information Page.

If you need to file unemployment but don't have a computer

As of Friday, April 10th, the IowaWORKS office at Eastdale Plaza in Iowa City will only be open to customers with an appointment, or to accept identity verification from customers applying for benefits. They encourage you to call or email to receive assistance in the safety of your own home via uiclaimshelp@iwd.iowa.gov or 866-239-0843. NOTE: Once you make a selection, you will hear a phone ringing for 3-5 minutes. After the ringing has stopped, the phone will most likely go silent until your call is answered.  The ringing and silence are a part of the phone system and they are unable to change these features. Please stay on the line and we will answer your call as quickly as possible. The office is open on weekdays from 8:30 a.m. to 4:30 p.m., except for Wednesdays when it opens at 9 a.m. Those who are not U.S. citizens will need their alien identification number and the date when it expires. 

If you need to apply over the phone, you will need your social security card and your state identification (e.g, drivers license number). If you want to have checks deposited to a checking account, you will need your bank's routing number and your account number.

Emergency Cash and Grant Opportunities

CommUnity Basic Needs Assistance

The CommUnity crisis center is continuing to offer financial assistance to help with housing and utility costs. They can provide assistance for bills up to $100 and up to a couple of times per year. Call 319-351-0128 Monday between 9 and 11 a.m. Eye exams, and glasses and clothing vouchers are not currently available.

United Way Community Disaster Assistance

The United Way of Johnson & Washington Counties provides disaster assistance to help people financially affected by the pandemic. This disaster fund assists with rent, household supplies, and medicine. The United Way pays the landlord, store, or pharmacy directly. Per their website, the disaster fund accepts requests from the following:

  • Seniors and home-bound individuals 
  • Families and individuals facing loss of income due to business and school closures 
  • Individuals without health insurance, sick days or family medical leave
  • People experiencing homelessness and who do not have the resources they need to stay safe
  • College students already facing barriers as they complete their education

To request assistance, call Patti Fields at 319-259-9218.

The United Way of Johnson & Washington Counties is providing updates on their COVID-19 Local Support Information page.

Family Investment Program

The Family Investment Program (FIP) is Iowa's Temporary Assistance to Needy Families (TANF) program. FIP provides cash assistance to needy families as they become self-supporting so that children may be cared for in their own homes or in the homes of relatives. For information, including how to apply, call the Johnson County DHS office  at 319-356-6050.

Iowa Individual Disaster Assistance Grant Program

IIAGP offers grants to families whose household’s annual income is at 200% or less of the federal poverty level. Each qualifying household MAY receive up to $5,000.00. The IIAGP is activated when the Governor issues a disaster proclamation turning on IIAGP for the affected counties.

Low-Income Home Energy Assistance

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program designed to assist low income families meet the cost of home heating by providing a one-time payment to the heating utility. The Iowa LIHEAP program application period has been extended to June 30, 2020. Apply at the Johnson County Hawkeye Area Community Action Program. Call 319-393-7811 Ext. 1001. More information can be found on the HACAP website

The grant application may be downloaded by clicking on Iowa Disaster Assistance Application. Or call 319-393-7811 ext 1001 between 8 a.m. and 4 p.m.

Grants for Specific Professions

It’s also worth looking for disaster assistance or relief grants related to specific professions. For example, stylists and others working in the beauty profession can apply for a basic needs grant through the Professional Beauty Association. Bartenders may also apply for assistance through the Bartender Emergency Assistance Program from the USBG National Charity Foundation (U.S. Bartenders Guild). Freelancers can also apply for a relief grant through the Freelancer Relief Fund. The City of Iowa City Coronavirus Resources collection has a list of economic relief options for Restaurant, Food Industry, and Takeout Workers Assistance.

The Iowa Arts & Culture Emergency Relief Fund invites individual artists to apply for $1,000 grants. Arts nonprofit organizations can apply for grants of $2,500. The online applications for both categories can be found on the Iowa Arts Council’s application portal. Applications for Round One of funding opportunities is April 17.

Student Emergency Assistance

Student Support Services has a Student Emergency Fund that can assist and support University of Iowa students who encounter an unforeseen financial emergency or catastrophic event which would otherwise prevent them from continuing their education at the University of Iowa.

Student Loan Assistance

The CARES Act provides broad relief for federal student loan borrowers, including automatic forbearance of some Federal loans and lowering the interest rate to 0% through September 30. For more information, visit the web page on Coronavirus and Forbearance Info for Students, Borrowers, and Parents.

Mortgage Relief

The Consumer Finance Protection Bureau has compiled a Guide to coronavirus mortgage relief options. This guide contains information on what the CARES Act provides for mortgage relief as well as information on forebearance options for federally backed mortgage loans. 

This guide also discusses what relief the CARES Act offers to renters who rent from a property owner with a federally backed mortgage. 

The following information comes from Iowa State Representative Mary Mascher’s Statehouse News email newsletter. A free hotline has been set up by Iowa Legal Aid to provide Iowans some support that may be facing legal issues during the COVID-19 outbreak, including eviction, denial of unemployment benefits, employment issues, identity theft and more. The COVID-19 Legal Information Hotline at 1-800-332-0419. Callers should leave a message, and Iowa Legal Aid staff will call them back to screen them for eligibility. Those who are eligible for Iowa Legal Aid’s free legal services will be connected with an attorney; those who are not eligible for free services will be referred to volunteer lawyers with the Iowa State Bar Association. For more information go to the Iowa Legal Aid website. 

Taxes

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Iowa Tax Information

The Iowa Department of Revenue has extended the filing deadline for the IA 1040 Individual Income Tax Returns. The new deadline is July 31, 2020. Find more details on these extensions. 

Individuals who have specific tax questions can call the Iowa Department of Revenue at 1-800-367-3388 or email idr@iowa.gov. Specialists can not prepare a tax return for residents. However, they can give an informal opinion on specific lines of tax forms. Note that lines for the paper form differ from lines on the e-File form. 

Iowa Tax Forms

IA 1040 Expanded Instructions

Common Questions

Federal Tax Information

The Internal Revenue Service (IRS) has extended the filing deadline for federal income tax forms to July 15, 2020. The IRS lists additional information on their Coronavirus Tax Relief page. 

Contact: The IRS is not assisting people over the phone right now due to reduced staff levels. Local offices are closed. You can look through their FAQs.

Forms, Instructions & Publications

Free File Options

Volunteer Income Tax Assistance Program

It is unlikely that VITA free tax preparation sessions with face-to-face meetings will resume before taxes are due. The University of Iowa has suspended face-to-face instruction through August 7, 2020, and VITA is a UI-sponsored program. 

Email vita@uiowa.edu or leave a voicemail at 319-335-0857 with your questions.

Food & Groceries

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Federal Anti-Hunger Programs

Supplemental Nutrition Assistance Program (SNAP)

The House Agricultural Committee has an FAQ about Anti-Hunger programs (see page 2), with additional information on how the two coronavirus relief packages assist food relief.

SNAP benefits are given through the Iowa Department of Human Services (phone: 877-347-5678). Its website explains the eligibility requirements and provides an online application. Call Johnson County DHS at 319-356-6050 with questions. The Iowa EBT card will work with Amazon and Walmart grocery shopping online, however it will not pay for delivery fees.

Women, Infants, & Children (WIC)

WIC is a supplemental nutrition program for babies, children under the age of 5, pregnant women, breastfeeding women, and women who have had a baby in the last 6 months. For information, call the Johnson County Public Health at (319) 356-6042.

ICCSD To-Go Meals

The Iowa City Community School District is providing pick-up lunch and next-day breakfast between 11 a.m. and 1 p.m. to children ages 1-18. The child does not have to be present, but the person picking up the meals will be asked to give the name of the school the child attends. This school doesn't have to be in the ICCSD. Cars and walk-up accepted.

Per the ICCSD COVID-19 FAQ, the following are the meal pick-up school sites:  

  • City High School
  • Hills Elementary School
  • North Central Junior High School 
  • Northwest Junior High School
  • Twain Elementary School
  • West High School*
  • Wood Elementary School

*West High pick-up meals have been to Borlaug Elementary School until Friday, April 24, per this news release

The following areas will also have pick-up sites:

  • Breckenridge Mobile Home Park
  • Cole's Communities Mobile Home Park
  • Forest View Mobile Home Park
  • Lakeridge Mobile Home Park
  • Regency Mobile Home Park

Free Meals & Food Pantries

Map created by Russell Martin.

 

CommUnity Food Bank

The CommUnity Food Bank (1121 Gilbert Ct., Iowa City) is offering prepared bags of groceries once per week at the following times:

  • Monday, Wednesday, Friday 12-4:30 p.m.
  • Tuesday 12-7 p.m.
  • Thursday 9:30 a.m.-4:30 p.m.
  • Saturday 9:30 a.m.-2 p.m.

For people who cannot leave their homes, the CommUnity crisis center is offering food delivery to residents of Johnson County. Call 319-519-6164 between 9 a.m. and 5 p.m. Monday through Friday. This service is a partnership between CommUnity Food Bank, Coralville Community Food Pantry, IC Compassion, and North Liberty Community Pantry. Johnson County SEATS is providing delivery service to rural addresses.

The CommUnity Mobile Food Pantry stops once per month at 10 different locations in Johnson County. Their website says, “The Mobile Food Pantry provides monthly grocery assistance to residents of underserved and/or rural residential areas in Johnson County. The Mobile Pantry offers a variety of perishable and non-perishable food items, as well as baby and household items.” First-time visitors will be asked some questions before using the pantry.

Coralville Community Food Pantry 

The Coralville Community Food Pantry (1002 5th St.) is offering prepared bags of groceries once per week at the following times:

  • Tuesday 2-6 p.m.
  • Wednesday 5-7 p.m.
  • Thursday 10 a.m.-12 p.m.
  • Saturday 10:30 a.m.-1 p.m.

HACAP Mobile Pantry

From 4-5 p.m. on the second Monday of each month, HACAP provides bagged groceries to residents of Cross Park Place.

IC Compassion Food Pantry

IC Compassion (1035 Wade St.) is offering prepared bags of groceries at the following times:

  • Wednesday 9 a.m.-5 p.m.
  • Thursday 12-6:30 p.m.

Iowa City Free Lunch Program

The Iowa City Free Lunch Program continues to provide free meals from 12-1 p.m., Monday through Saturday, at 1105 S. Gilbert Ct. The service is offering food in to-go containers only. No dine-in option at this time.

North Liberty Community Pantry

The North Liberty Community Pantry (89 Jones Blvd) is offering prepared bags of groceries once per week at the following times:

  • Monday, Wednesday, Saturday 10 a.m.-12 p.m.
  • Tuesday, Thursday 10 a.m.-12 p.m. and 3-6 p.m.

Salvation Army

The Salvation Army, 1116 Gilbert Ct., is offering to-go meals at 4 p.m. Monday through Sunday. They offer pre-packed groceries Monday through Friday from 1-2 p.m.

Special Shopping Hours for Seniors and People with Chronic Medical Conditions

Per a company Facebook post: On Tuesdays and Thursdays, ALDI stores will open at 8:30 a.m. and reserve the first hour of business for vulnerable shoppers. This includes senior citizens, expectant mothers and those with underlying health concerns.

Costco warehouses will open from 8 to 9 a.m. Tuesday, Wednesday, and Thursday for members ages 60 and older, and for those with physical impairments.

Fareway is reserving 8-9 a.m. for customers who are 65 and over, expecting mothers, those living with a serious chronic medical condition, and anyone with an underlying medical condition.

New Pioneer Coop is offering special shopping hours daily from 9-10 a.m.

Hy-Vee stores are reserving one hour of shopping each day for customers who are 60 years or older, expectant mothers and anyone with an underlying health condition. These customers can shop from 7-8 a.m., seven days a week, at any Hy-Vee store. Hy-Vee Pharmacies are also reserving 7-8 a.m., Monday to Friday, for high risk patients. 

Trader Joe's is reserving the first hour (8-9 a.m.) of every day for shopping by those who are 60+ and those special needs who may need extra assistance.

Grocery Pick-Up & Delivery

Both the Coralville New Pi and most Hy-Vee stores offer grocery order pick-up. Hy-Vee offers grocery delivery through it’s Aisles Online service. The delivery is $9.95 with a minimum $30 purchase. The Iowa City and Coralville Walmart stores also offer grocery pick-up (free) and delivery, with associated fees. Target offers free grocery pick-up and paid delivery as well.

John's Grocery offers curbside pick-up and has limited store hours (noon-8 p.m.). 

Restaurant Delivery Options

CHOMP Delivery is nixing the delivery fee with the code THINKIOWACITY. Chomp also offers a “leave at the door” option as a no-contact delivery option.

Safety & Mental Health

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Mental Health Aid & Disaster Distress

CommUnity Crisis Services

If you’re experiencing an emotional crisis, call or text 1-855-325-4296 or chat them at IowaCrisisChat.org. The Disaster Distress text line is 1-800-985-5990. CommUnity Crisis Services are 24/7. For more information on this service, visit their website. Online chat is available at IowaCrisisChat.org.

Abbe Mental Health

Per its website, Abbe Center is offering a free Mental Health Coaching session to individuals that need tips on caring for their mental health during this public health emergency. For more information, call 319-398-3562.

National Crisis Text Line: text “HOME” to 741741.

SAMHSA Disaster Distress Helpline: Call 1-800-985-5990 or text "TalkWithUs" to 66746.

National Suicide Prevention Lifeline: Call 1-800-273-8255. This program offers 24/7 online chat.

Domestic Violence & Sexual Abuse Help

Domestic Violence Intervention Program (DVIP)

Free and confidential 24-hr emergency hotline. Call 800-373-1043. DVIP also offers emergency shelter in Iowa City.

Iowa Victim Service Call Center: Call 1-800-770-1650 or text ‘IOWAHELP’ to 20121.

National Domestic Violence Hotline: Call 1-800-799-7233 or text “LOVEIS” to 22522.

Rape Victim Advocacy Program (RVAP)

People looking for immediate support can still call RVAP's 24-hour support line at 319-335-6000 or 800-228-1625 to speak with an advocate.

National Sexual Assault Hotline: Call 1-800-656-HOPE. Live chat available at RAINN.org. RAINN's local advocate center is RVAP. RAINN.org en español. Also accepts calls from people younger than 18.

Alcohol & Substance Abuse

SAMHSA’s National Helpline: 1-800-662-HELP (4357). SAMHSA offers a services locator to find a local treatment provider for paid services. 

Prelude Behavioral Resources: Call 319-351-4357 (351-HELP).Hours: 8 a.m.-8 p.m. Monday through Thursday; 8 a.m.-5 p.m. Friday.Outpatient services conducted via Telehealth on Zoom. Financial assistance available.