One of our strategic plan goals for us this year is to improve our self-checkout stations. There are currently six of these stations, four near the main entrance of the library, one on the second floor near the info desk and one in the children's room. Patrons can check out materials at these stations, access account information and pay fines. The goals for this project are two-fold: to improve the experience for our patrons and to make the payment of fines more secure.
Within the next few weeks we will be rolling out the new updated self checkouts. We believe that the software will be easier to use and the touchscreen monitors more responsive. In order to pay fines, there will be a credit card terminal next to each machine that looks similar to those you see at other retail places. These terminal will make the payment of fines more secure.
There are quite a few steps to putting all this into place including additional wiring at each station, putting together a hardware profile, network configurations, integration with our library system, configuring each station and setting up the credit card processors among many others. With any change at a well-used service point, there will undoubtedly be frustrations, kinks in the system and adjustments that have to be made. I ask for your patience and help as we try to bring these new self-checks on line. Stay tuned and feel free to send me questions.
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